> ## Documentation Index
> Fetch the complete documentation index at: https://docs.weeziq.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Conversations

> Review every chat session in real time, capture visitor information through smart forms, and manage your entire lead pipeline.

Every time a visitor uses your chatbot, a detailed record is created. The Conversations and Leads pages give you full visibility into what users are asking and the contact information they provide.

<Frame>
  <img src="https://mintcdn.com/weeziq/oIFKBj-8w_I7V6Pe/images/Conversations-WeezIQ.avif?fit=max&auto=format&n=oIFKBj-8w_I7V6Pe&q=85&s=bf3bd3a7106718fa29e859b47bf21bd1" alt="Conversations Weez IQ" width="1920" height="869" data-path="images/Conversations-WeezIQ.avif" />
</Frame>

Click **Conversation** in the sidebar to access the full chat history.

### Layout

The Conversations page uses a **split-pane layout**:

* **Left Panel:** A scrollable list of all chat sessions, organized by domain. Each entry shows the visitor's name (if captured), the last message, and the timestamp.
* **Right Panel:** The full transcript of the selected conversation, showing both user messages and AI responses with timestamps.

### Filtering and Search

<CardGroup cols={3}>
  <Card icon="globe" title="By Domain">
    View conversations for a specific website using the domain selector.
  </Card>

  <Card icon="filter" title="By Status">
    Filter by All, Unread, or Expired conversations.
  </Card>

  <Card icon="magnifying-glass" title="By Search">
    Search through conversations to find specific topics or messages.
  </Card>
</CardGroup>

### Real-Time Updates

<Info>
  Conversations update in real time using WebSocket connections. If a visitor is actively chatting while you have the Conversations page open, you will see new messages appear instantly without refreshing.
</Info>

### Message Feedback

Each AI response displays a feedback indicator. Visitors can mark responses as helpful (thumbs up) or unhelpful (thumbs down). This data feeds directly into the Analytics confidence and satisfaction metrics.

***