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WeezIQ connects directly to your WooCommerce store through an official WordPress plugin. Once installed, a single click authorizes your store, syncs all your products, coupons, and pages into your chatbot’s knowledge base, and automatically embeds the chat widget on your storefront.

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Prerequisites

WeezIQ Account

An active WeezIQ account with at least one domain created.

WooCommerce Store

A WordPress site with WooCommerce installed and active (WooCommerce 7.0+ required).

WordPress Admin Access

You need admin or shop manager access to install plugins and manage settings.

Compatible Plan

WooCommerce integration is available on the Starter, Growth, and Pro plans. The number of products synced depends on your plan.

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Setup Guide

1

Install the WeezIQ AI Chatbot Plugin

You can download the plugin file and upload it via Plugins → Upload Plugin.Once activated, you will see a new WeezIQ AI menu item under WooCommerce in your WordPress admin sidebar.
You will also see an admin notice at the top of your screen reminding you to complete setup. You can click Go to Settings → directly from there.
2

Click Quick Connect

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Navigate to WooCommerce → WeezIQ AI in your WordPress admin.You will see the plugin settings page with a Status row showing Not Connected in red.Scroll down to the Quick Connect section and click the large  Connect to WeezIQ button.This opens the WeezIQ authorization page in a new browser tab. The plugin page stays open in your original tab and immediately begins listening for a successful connection.
Do not close the WordPress tab after clicking Connect. It polls in the background every 3 seconds and will automatically refresh once the connection is confirmed.
3

Authorize Your Store on WeezIQ

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In the new tab that opens, you will land on the WeezIQ WooCommerce connection page. Your store URL is automatically passed along — you do not need to enter it manually.From here:
  • Log in to your WeezIQ account (or create one if you don’t have one yet).
  • Select which WeezIQ domain you want to link to this WooCommerce store.
  • Approve the connection.
WeezIQ will generate the secure API credentials and store them encrypted on its end.
4

Connection Confirmed, Everything is Automatic

While you were on the WeezIQ tab, the plugin in your WordPress admin was polling WeezIQ every 3 seconds for connection status.The moment your authorization is approved:
  • The plugin receives confirmation and saves your WeezIQ Domain ID automatically.
  • The chatbot is enabled on your storefront immediately — no extra toggle required.
  • The WordPress settings page refreshes and the Status changes to Connected (shown with a green dot ●).
At the same time, WeezIQ begins automatically fetching all your store data in the background:
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Products

Titles, descriptions, prices, variants, images, categories, and tags.

Coupons

Discount types, amounts, restrictions, expiry dates, and usage limits.

Pages

Your WordPress pages and posts — policies, FAQ, About Us, and more.
The number of products imported depends on your current WeezIQ plan. Your plan’s limit is shown on the WooCommerce Dashboard inside WeezIQ.
5

Your Chatbot is Live

That’s it. The WeezIQ chat widget is now live on your WooCommerce storefront. Every visitor to your store will see the chat bubble powered by your real product data, store pages, and AI knowledge base.The widget is injected automatically into every page of your store using a small script. No theme changes or code edits are needed.

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What the Chatbot Can Do on Your Store

Once connected, your chatbot is a fully capable WooCommerce assistant:
Visitors can ask “Do you have winter jackets under $100?” and the chatbot searches your synced product catalog using AI, displaying matching results as interactive Product Cards with images, prices, and direct links to the product page.
Customers can ask “Where is my order?” and provide their order number or email. The chatbot retrieves real-time order status, payment status, line items, and tracking information directly from your WooCommerce store.
You can enable specific coupons for chatbot distribution from your WeezIQ dashboard. When enabled, the chatbot can offer discount codes during conversations. Expired or fully-redeemed coupons are blocked automatically.
The chat widget includes a built-in Cart Overlay — a mini browsing experience where customers can explore recommended products without leaving the conversation.
Because your WordPress pages (returns policy, shipping info, FAQ) are synced into the Knowledge Base, the chatbot can answer detailed policy questions accurately without routing users to a different page.

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Plugin Settings

After connecting, you can manage a few settings directly from WooCommerce → WeezIQ AI:
SettingDescription
StatusShows whether your store is connected (green ●) or not (red ●).
Domain IDYour WeezIQ Domain ID. Auto-filled on connection. You can also paste it manually if needed.
Enable ChatbotA toggle to show or hide the chat widget on your storefront without disconnecting the integration.

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Managing Your Integration from WeezIQ

Inside your WeezIQ account, navigate to Integration → WooCommerce to access the full management dashboard:

Start Sync

Manually trigger a full resync after bulk product changes or price updates.

Stop Sync

Cancel an in-progress sync at any time.

Disconnect

Remove the WooCommerce connection and all synced data from WeezIQ.
The dashboard also shows a live count of synced products, orders, coupons, pages, and reviews — alongside your plan’s limit for each.

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Real-Time Updates

After the initial sync, WeezIQ automatically registers webhooks with your WooCommerce store. These webhooks push real-time updates to WeezIQ whenever:
  • A product is created, updated, or deleted
  • An order is placed or its status changes
  • A coupon is created, modified, or removed
All webhook payloads are verified using HMAC-SHA256 signatures to ensure they genuinely originate from your store.
For most stores, webhooks keep your chatbot’s data current automatically. However, after large bulk operations (like importing 500+ products at once), it is good practice to trigger a manual resync from the WeezIQ dashboard.

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Dos and Don’ts

Keep WordPress and WooCommerce updated. The plugin is tested up to WooCommerce 10.5 and WordPress 6.9. Outdated versions may have REST API compatibility issues.Write clear product descriptions. The AI uses your product titles and descriptions to answer customer questions. The more specific and complete your descriptions, the better the chatbot performs.Use the Enable toggle to temporarily hide the chatbot. If you need to take the chatbot offline for maintenance, just uncheck Enable Chatbot in the plugin settings — the integration stays connected and your data is preserved.Check your plan limits. Review how many products are synced vs. your plan’s limit from the WooCommerce Dashboard in WeezIQ.Test after a resync. After updating product data, ask the chatbot product-specific questions to confirm the new information is reflected correctly.

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Troubleshooting

The plugin polls WeezIQ every 3 seconds. If it does not detect the connection after about 30 seconds, a “Still waiting…” message appears. This usually means the authorization was not completed in the WeezIQ tab.Go back to the WeezIQ tab and confirm the connection. If the session expired, click Connect to WeezIQ again to restart the process.You can also enter your Domain ID manually in the settings field and save.
Verify two things in the plugin settings:
  1. The Domain ID field is not empty.
  2. The Enable Chatbot checkbox is checked.
Save changes and reload a page on the front end. If the widget still does not appear, check that your WordPress theme is calling wp_footer() — some custom themes skip this function which prevents the widget script from loading.
Check that the sync completed successfully (status shows COMPLETED in WeezIQ). If it shows PENDING or FAILED, trigger a manual resync.Also verify that the WooCommerce integration in WeezIQ is linked to the correct domain — the chatbot only uses data from its assigned domain.
Visit https://yourstore.com/wp-json/wc/v3/ in a browser. You should see a JSON response. If you see a 404 or a redirect, your REST API may be disabled.Go to WordPress Settings → Permalinks and click Save Changes to flush rewrite rules — this often resolves REST API routing issues.
Some hosting providers or security plugins (like Wordfence) block outgoing webhook HTTP requests. Check your WordPress error log for delivery failures and whitelist WeezIQ’s webhook endpoint in your security plugin settings.