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The Dashboard is the first thing you see when you log into your WeezIQ workspace. It provides a real-time snapshot of how your chatbot is performing, with key metrics and visual charts to help you stay on top of your customer interactions.

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Overview

Dashboard Weez IQ
The Dashboard gives you a bird’s-eye view of activity across all your domains. At the top, you will find a time range filter that lets you narrow the data to a specific period (today, last 7 days, last 30 days, etc.). There is also a manual Refresh button to pull the latest data on demand.

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Stats Cards

Four stats cards sit at the top of the page, each representing a critical metric:

Total Leads

The total number of visitors who submitted their contact information through the chat.

Ongoing Chats

The number of chat sessions that are currently active or were recently active.

Total Chats

The cumulative count of all chat conversations that have taken place.

Satisfaction Rate

The percentage of positive ratings given by users based on their chat experience.
These numbers update based on the time range you select.

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New Conversations Chart

Below the stats cards is an area chart that visualizes the volume of new conversations over time. This chart helps you identify trends, like increased activity on certain days of the week or spikes after a marketing campaign. You can adjust the chart’s time range using the same filter at the top of the page.

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Usage Page

The Usage page, accessible from the sidebar, gives you a more detailed breakdown of your AI credit consumption.
The Usage page tracks how many messages the AI has processed, which models were used, and how close you are to your plan’s monthly limits. This is especially useful for managing costs and deciding whether to upgrade your subscription tier.