Create Your Account
Navigate to the WeezIQ platform and sign up. The platform uses a secure authentication system with email verification and one-time passwords for added security. Once you complete the sign-up process, you will be taken through a short onboarding flow to help configure your workspace.
Create a Domain
A “Domain” in WeezIQ represents the website or project your chatbot will serve. Think of it as a container that holds your chatbot settings, knowledge base, integrations, and customer conversations.
- From the sidebar, click on Domains.
- Click Add Domain and enter the name of your website (for example,
mystore.com). - You can optionally upload a custom icon for this domain.
Train Your AI
Your chatbot needs data to answer questions. Navigate to the Knowledge Base section for your domain and start adding content.
- Website URLs
- File Uploads
- E-commerce Sync
Paste the URL of your FAQ page, pricing page, or any publicly accessible web page. WeezIQ will crawl the content, extract the text, and store it for the AI to reference.
Customize the Chatbot
Navigate to the chatbot settings for your domain. Here you can personalize every aspect of the widget:
- Appearance: Set your brand colors, choose between light and dark themes, and upload a custom display picture and name.
- Messages: Write a friendly welcome message, add clickable suggested messages, and configure the text placeholder.
- Behavior: Enable rate limiting to prevent abuse, set a custom message for when the AI credits are exhausted, and toggle the help desk feature.
Test Your Bot
Before going live, test the chatbot directly in the dashboard. Open the chat preview and ask it questions that your customers would typically ask.
What’s Next?
Analytics
Monitor chat volume, AI confidence, and customer topics.
Conversations
Review every chat session and step in for live support.
Leads
View captured customer information from chat forms.
Integrations
Connect Cal.com for meetings or Google Sheets for data export.